Privacy Notice
How we collect, use, and protect your personal information
Last Updated: April 2026
Introduction
ECSC Trading Ltd ("we", "our", or "us") is committed to protecting your privacy. This notice explains how we collect, use, and safeguard your personal information when you use our services.
Data Controller: Ed Pav Trading
Contact: [email protected]
Information We Collect
Information you provide to us:
- Account Information: Name, email address, phone number when you register
- Membership Details: Membership status, subscription information
- Booking Information: Event bookings, facility reservations
- Volunteer Information: Availability, roles, training records
- Payment Information: Billing details (processed securely through third-party payment providers)
- Communications: Messages, feedback, and support requests
Information collected automatically:
- Usage Data: Pages visited, features used, time spent on site
- Device Information: Browser type, operating system, IP address
- Cookies: Session data, preferences (see Cookie Policy below)
How We Use Your Information
We use your personal information to:
- Provide and maintain our services
- Process bookings, registrations, and payments
- Manage your membership and account
- Coordinate volunteer activities
- Send important notifications about events, bookings, and facility updates
- Respond to your inquiries and support requests
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
Legal Basis for Processing
We process your personal data based on:
- Contract: To provide services you've requested (memberships, bookings)
- Legitimate Interests: To operate and improve our facilities and services
- Consent: For marketing communications (you can opt out anytime)
- Legal Obligation: To comply with laws and regulations
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Legal Requirements: When required by law or to protect our rights
- Associated Charity: Edlesborough Community Sports Club C.I.O.
- Emergency Contacts: In case of emergencies during events or activities
Third-party services we use:
- Azure (Microsoft) - Cloud hosting and database
- SendGrid - Email delivery
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit (HTTPS/TLS)
- Secure cloud storage with access controls
- Regular security updates and monitoring
- Limited access to personal data (need-to-know basis)
- Staff training on data protection
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (typically 6-7 years for financial records)
- Resolve disputes and enforce agreements
After your account is closed, we will delete or anonymize your data within a reasonable timeframe, except where we're required to retain it by law.
Your Rights
Under UK GDPR and Data Protection Act 2018, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (right to be forgotten)
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Object: Opt out of certain processing activities
- Withdraw Consent: Opt out of marketing communications
To exercise any of these rights, please contact us at [email protected] or use the contact form.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Children's Privacy
Our services are not directed at children under 13. If you're under 18, please obtain parental consent before providing personal information. If we become aware that we've collected data from a child without consent, we will take steps to delete it.
Changes to This Notice
We may update this privacy notice from time to time. We will notify you of significant changes by:
- Posting the updated notice on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
Please review this notice periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy notice or our data practices, please contact us:
Email: [email protected]
Website: Contact Form
Phone: [Your phone number]
Address: [Your postal address]
ICO Registration: [Add your ICO registration number when available]